![]() This continues to work locally, but not when connecting remotely. Also, provide the Host details and Port number as 22. Finally, choose Logon Type as Normal and provide a valid username and Password. In the Site Manager, go in the General tab and select SFTP in Protocol. Response: 425 Can't open data connection for transfer of "/"Įrror: Failed to retrieve directory listing Then go to File and click the Site Manager option. Response: 150 Opening data channel for directory listing of "/" Response: 220 Powered By FileZilla Server version 0.9.45 beta level 1 omgwtfbbq69 VeeroTech 1 point 2 years ago Are you able to reach the IP listed in the output window Did you also contact your webhost Is your IP being blocked in the firewall you're trying to connect to Is this shared hosting, a server you control or what Not much information provided here. Status: Connection established, waiting for welcome message. However, to connect to the server remotely, I port forwarded to port 21, and tried to connect using my computer's IP. Maybe they can figure out what's up with Direct FTP and HostGator.I'm running Filezilla Server 0.9.45 beta to manage my server remotely.Īfter setting it up, I tested connecting to it using the IP 127.0.0.1, and it worked successfully. I have opened a ticket here at CoffeeCup. Avoid EIG owned hosts if you have WordPress or other CMS websites. Now, it's usually over 30 minutes for both phone and Live Chat. Before EIG, the wait time for support was less than 10 min. Error: Connection timed out Error: Could not connect to server I am using the username and password provided by host gator. I would recommend contacting HostGator support to get clarification on what might have been upgraded and ask HostGator support to show you what needs to be. ![]() Status: Resolving address of Status: Connecting to 174.37.172.68:21. They apparently also downgraded their support staff, both in quantity and quality. Error: Could not connect to server Status: Waiting to retry. EIG bought them last year and moved everything to their server farm in Utah. HostGator really isn't HostGator any more. I'm thinking that they have changed something that affects how Direct FTP works on their servers. HostGator claims that everything checks out on the servers. That said, 530 User cannot log in, home directory inaccessible is a generic error, so you may need to do some troubleshooting. Try entering the following as your Host in FileZilla, instead of your domain name (in each example, replace with your domain name): The IP address for your cPanel or Plesk hosting account. ![]() I have been on HostGator Live Chat twice and phone support once over this issue (with HostGator's s-l-o-w support times, this took a while). Enter the following settings: Host: Your domain name or server IP address. Click on File in the top menu, then select Site Manager. To create a connection in FileZilla, you must use the Site Manager. I'm not blaming CoffeeCup, everything was working fine until last week. Setting up a new SFTP connection in FileZilla Site Manager. However, FileZilla lacks the excellent online editor. What happens is that Direct FTP gets hung up when navigating from public_html to wp-content to themes to the specific theme folder for the site. These are WordPress websites, and Direct FTP is very handy for managing files, but it is invaluable for editing CSS and PHP file online. Last week, I began seeing issues with Direct FTP on two different HostGator websites on different servers. ![]()
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